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Privacy Policy

Last updated: September 7, 2026

This policy explains what we collect when you verify a Numa Feedback product and share feedback with us, and how that information is used. It is simple: your feedback and any phone number you choose to give us are used strictly internally for product verification and feedback purposes.

1. What we collect

When you verify a product and leave feedback, we may collect:

2. How we use it

All information is used strictly for internal purposes: confirming product authenticity, understanding customer satisfaction, and improving our products. If you provide a phone number, it is used only to follow up with you about the feedback you submitted. We do not use it for marketing, and we do not add you to any mailing list.

3. Phone number & consent

Providing a phone number is entirely optional and is never required to submit feedback. By entering it, you consent to us contacting you about your feedback. You may simply leave it blank if you do not wish to be contacted.

4. Sharing your information

We do not sell, rent, or trade your information. It is accessed only by our own team and only shared with third parties where required by law or where a service provider processes it on our behalf under strict confidentiality. No third party uses your data for their own purposes.

5. How long we keep it

Feedback is kept for as long as needed for internal analysis and follow-up. Phone numbers are retained only while needed for the follow-up purpose they were given for.

6. Your rights

You may ask us at any time what information we hold about you, request that it be corrected, or ask us to delete your feedback and phone number. Just contact us using the details below and we will act on your request promptly.

7. Security

Access to feedback and phone numbers is restricted to authorised staff and protected by appropriate technical and organisational safeguards.

8. Contact us

If you have any questions about this policy or your information, please reach us through the contact details on our official website or through the channel where you found this page.